Privacy Policy

 Effective Date: May 1, 2025
Last Updated: August 20, 2025

Monolith Plumbing (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.monolithplumber.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

We may collect the following types of information when you use our Site:

• Personal Information: Name, phone number, email address, physical address, and other details you provide when requesting service or filling out forms.
   
• Non-Personal Information: Browser type, device type, IP address, pages visited, and usage patterns collected automatically through cookies and similar technologies.
   

We use the information we collect for purposes including:

• To provide plumbing services and respond to service requests
   
• To schedule appointments and send confirmations or reminders
   
• To communicate with you regarding estimates, invoices, and follow-ups
   
• To improve our website, services, and customer experience
   
• To comply with legal obligations
   

We do not sell, rent, or trade your personal information. We may share information in limited circumstances:

• With trusted third-party service providers (such as payment processors, scheduling tools, or IT support) who assist us in operating our business
   
• When required by law, regulation, or legal process
   
• To protect the rights, safety, and property of Monolith Plumbing, our clients, or others
   

Our Site may use cookies and similar technologies to:

• Analyze website traffic and improve performance
   
• Remember your preferences
   
• Provide a better browsing experience
   

You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly without them.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee complete security.

Depending on your location, you may have rights regarding your personal information, including:

• Accessing the personal information we hold about you
   
• Requesting corrections or updates
   
• Requesting deletion of your personal information (subject to legal or business requirements)
   

To exercise these rights, please contact us at:
📞 630-888-8825
🌐 www.monolithplumber.com

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or our practices, please contact us:

Monolith Plumbing
📞 630-888-8825
🌐 www.monolithplumber.com